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Privacy Policy

At Quality Collision Group, accessible from https://www.qualitycollisiongroup.com/, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and used by Quality Collision Group and explains your choices as a visitor.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Quality Collision Group. This policy is not applicable to any information collected offline or via channels other than this website.

User Consent

If you visit our website to submit messages or other content (“User Content”), that User Content becomes Collected Information which we can reproduce, publish, distribute or otherwise use in any media or format currently existing or later developed without additional consent.

Please consider carefully before deciding what information you share as User Content. We reserve the right to refuse or delete any User Content. Quality Collision Group is not responsible for copyright compliance, legality, integrity, quality, accuracy, use or misuse of any User Content. You grant us a perpetual, royalty-free, universal right to use any ideas, suggestions, or feedback you provide related to our business without compensation or attribution to you.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information Collected

Quality Collision Group makes clear how the personal information that you are asked to provide is used, and the reasons why you are asked to provide it, at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

If and when you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:
• Operate and maintain our Quality Collision Group website, improve, personalize, and expand services on our Quality Collision Group website
• Understand and analyze how you use our Quality Collision Group website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our official partners, including for customer service, to provide you with updates and other information relating to the Quality Collision Group website, and for marketing and promotional purposes
• Find and prevent fraud

Log Files

Quality Collision Group follows a standard procedure of using log files. These files log visitors when they visit websites. Web hosting companies use these as part of hosting services’ analytics. The information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is troubleshooting known and unknown issues, analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Quality Collision Group uses 'cookies' which are used to store information including visitors preferences, and the pages on the website that the visitor accessed. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information.

Third-Party Advertising

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Quality Collision Group, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Quality Collision Group has no access to or control over these cookies that are used by third-party advertisers.

We partner with third-party services to capture how users interact with our Quality Collision Group’s website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

Third-Party Privacy Policies

Quality Collision Group’s Privacy Policy does not apply to other advertisers or websites. Third-party advertisers’ Privacy Policies may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

California Privacy Policy

California laws permit online users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

We do not and will not sell Personal Information. Additionally, we will not share this information with third parties who sell or use the information for their own purposes unless you direct us to do so.

For purposes of this California Privacy Policy, “Personal Information” means anything that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular California consumer or household.

Notice of Categories of Personal Information We Collect and How We Use It

Personal contact information, such as name, address, telephone number and email address. We obtain this information from: (1) you when you communicate with us through our website, social media platforms, surveys and forms; (2) publicly available databases; (3) joint marketing partners and event sponsors, when they share the information with us; and (4) referral sources. We use and share your personal contact information with trusted services providers to promote and provide our products and services to you, to communicate with you and, for job applicants and employees, to manage our human resources activities.

• Information necessary to provide our products and services to you, such as vehicle information, insurance information, order information, payment information, and credit information. We obtain this information from you and use and share it with trusted service providers to provide our products and services to you and to manage our relationship with you.

• Commercial information, including products or services purchased, obtained or considered, and other purchase histories or tendencies. We obtain this information from you and use and share it with trusted service providers to promote and provide our products and services to you and to manage our relationship with you. Internet and other electronic network and app activity information, such as browsing history, search history, IP address, and information regarding your interaction with an internet website, application or advertisement. We obtain this information from you and through the use of cookies. We use and share this information with trusted service providers to promote and provide our products and services to you and to manage our relationship with you.

Professional, employment-related, and educational information

We obtain this information from you, employment recruiters, and referral sources when you apply for a job with us or become employed by us. We use and share this information with trusted service providers to manage our human resources activities.

Right to Know About Personal Information Collected and Disclosed

You have the right to know about the Personal Information we may collect and disclose about you during the prior 12 months.

You can obtain the Personal Information we collect and disclose by calling us at our toll-free telephone number: 817-393-6880, or by asking for and completing a written request form at one of our physical locations.

To ensure that the request is coming from you and to protect the security of your Personal Information.

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Quality People

We insist on customer-centric services and experiences for our customers. We encourage empathy in our leaders. We put people over profits. We give back to our community. We have a bold mission and values to elevate a stale industry. We provide our teams with the resources to be successful and invest in their infrastructure. We encourage career growth and operate with integrity. We do not compromise. If that sounds like an organization you would like to align yourself with, join our career que now.

“Few people get the chance to be proud of the company they work for, but I'm not only proud to be a part of Quality Collision Group, I'm proud of the work we produce."